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Grab the Attention of Your Audience With Your Story

March 12th, 2011 by Guest No comments »
Charles Goodyear. Below the image it says &quo...

Image via Wikipedia

A story is the single most important thing you can share with an investor, a potential ally, or the talent you want to attract to your new venture.  Whether it’s on the stage of an investor forum or sitting in a coffee shop with an audience of one, the most important thing isn’t your business plan…it’s you!

What people forget is that any time you’re before an audience, even an audience of one, from the moment the first word tumbles from your lips, you’re in an interview.  Are they going to ask to look at your business model, your projections, your management team?  Of course. 

But the most important influence affecting their decision regarding your business IS YOU.  You – because they understand that you’ve got to make that incredible transformation from inventor of the wheel to captain of the ship.  They’ve got to make a decision about whether they’re going to fund your expedition, sign on as crew, or wave from the docks as you sail away.  That transition from genius inventor to CEO and master of other people’s fortunes is important because you are all that stands between the opportunity they crave and the risk they fear. 

They have to know that in a world of adversity, they’re investing in someone who will not flinch at the rush of misfortune.  When you step onto the stage, the one question that a slide deck and business plan cannot answer is: When the body blows of a recessionary economy knock you to your knees, will you have the passion to get back on your feet?

Passion.  Vision.  Brilliance.  That’s your toolkit. 

Passion because no one wants to bet on the apathetic horse.  Vision because no one wants to take on a partner whose motives are unknown or uncertain.  Brilliance because no one wants to invest their time and their sweat and their money in a black box.  They have to understand the nature of your innovation. 

Share these with your audience using the power of a good story.  The most important and impactful story you can tell is the Eureka Story–that brilliant moment of inspiration that allowed you to bring something new into the world.  It’s a powerful story because it locks in perceptions of your expertise and authority right from the start.

In 1839, in Woburn, Massachusetts, a man named Charles had been researching rubber for five years, certain it had useful properties. But his friends, surrounding him in his family’s general store one day, begged him to give up the research that had consumed him and drained his family’s fortune. In a fury, he threw a ball of raw black India rubber into the wood burning stove. It hit the stove and sizzled and came away changed.  Charles Goodyear realized in that moment that he had discovered vulcanization,a process that ensures that rubber won’t melt in heat or crack in cold. Soon Charles Goodyear had earned enough to repay his family’s debts and create a company that would make his name famous.

Stories are powerful tools, not just on stage, but off, too.  Stories lead to conversations, to relationships, to long-term allies and partners.  That’s the gold.  People who can fund you learned a long time ago that this is the stage where the idea is inseparable from the creator.  We’re not working in a lab anymore… we’re in the real world where you have to get people to believe what you say before they buy what you do.

“Listeners seem to pay the most attention to founders who tell a story about their company: where it’s headed, the dragons it’s going to slay, and the pots of gold it’s going to unearth.

 — John May, distinguished angel investor and the author of Every Business Needs an Angel.

Guest contributor Khris Baxter is founder of Baxter Baker & Associates (BaxterBaker.com), a presentation and communications consulting firm that offers one-on-one coaching and presentation workshops for entrepreneurs, executives, and trial lawyers. Khris is also a screenwriter and producer whose body of work includes numerous optioned screenplays and one produced film. He’s an adjunct professor at the low-residency MFA in Creative Writing at Queens University in Charlotte, NC, and a member of the Virginia Film Office.

Google Is Your New Home Page!

March 10th, 2011 by Ken Fischer No comments »

The idea that Google is your new home page stems from a presentation by the search guru Vanessa Fox at 2 training events I organized in DC.   She made 2 very profound points about how search engines have changed how you need to think about your website:

1. Google is your new home page.
 
The blurb in the search engine page represents your website to potential visitors.  It is your first opportunity  to connect with what the searcher is looking for.

2. Visitors often do not necessarily visit your home page first

A search engine directs a visitor  to the most relevant page relative to the search term entered. This is an opportunity to understand your audience based on how they search and tailor your message to these audience segments if you know where they enter your website from search. (If this is not true and all of your website visitors enter from the home page then it means your other pages are not as visible in Google and Bing as they should be.)

How can I use this to my advantage?

Lesson 1: Know your blurb.

Does it engage visitors and encourage them to visit your website?

To illustrate this point, let’s search for “shoes”.  This is what we see:

This search result shows you some benefits to doing business with Zappos.  You get their phone number without even going to the website and a brief blurb on their awesome return policy and customer service hours.  Definitely worth a click!

But what if it looks like this?

Though it’s the same company, this time I searched for “men’s shoes” and got different results.  It’s great they have a high ranking but it doesn’t engage as much as the first posting.  I would be curious to see their statistics, because I would bet that people who see this search entry do not convert to vistors as often as the first one.

Lesson 2. Tailor your content for the searcher.

Do keyword phrases send people to specific pages on your site based on their search?

Let’s try out the search term “executive search firms for non profits”.  We see one entry that takes us to executive search services at Beyond the Bottom Line.

Beyond the Bottom Line screenshot

This site visitor who searched for “executive search” is rewarded by clicking on the link.  Their need is immediately addressed when they go directly to the page on the Beyond the Bottom Line website that addresses their search term. If this search sent them  to the home page, the content of the page would not address their needs as clearly.

Ken Fischer

Ken Fischer

Ken is the CIO at ClickforHelp.com Inc and Director of Gov20Labs.org. He focuses on connecting web efforts to organizational outcomes through measurement, metrics, findability and usability.

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5 Ways to Avoid Business Strategy Pitfalls

March 5th, 2011 by Guest No comments »
Raven pole, One-legged Fisherman pole, and Kil...

Image via Wikipedia

This post is by guest blog contributor Emily Richards.  

People, regardless of their rank on the corporate totem pole, love the concept of strategy. It gives them a sense of organization, direction, and an understanding of where they are, where they are going and how they are going to get there. When I begin developing a strategy for a client, I feel the same the exhilaration an artist feels when viewing a blank canvas. The project is our oyster we are going to cultivate, perfect and ultimately revel in its beauty. This, in my humble opinion, is the easy part.

But there is often a disconnect between the desire for strategy development and actual implementation. All too often excellent strategies sit on shelves and collect dust. The strategy’s potential and impact are lost due to the very people who initially request the strategy. Don’t join the ranks of those who crave a road map and then fail to pull it out and consult it once they get into the driver’s seat.

There are several ways to overcome death by strategy.

1) Be realistic. The scope of your strategy should be obtainable. If you have short term goals, request a strategy within a reasonable time frame. If you set goals that you can’t meet, you will be behind before you are out of the gate. Reaching the first several milestones in a strategy make or break buy-in and affect implementation of the rest of the strategy.

2) Don’t become overwhelmed. Some of my clients can’t handle a one page proposal much less a 12 page strategy. Understand how a client, boss, or decision maker best understands a concept. Design your presentation in a way that they will be attentive to and, in return, receptive to approving. If they aren’t receptive to how you present the material, your strategy won’t leave the board room projector.

3) Keep perspective. Once a strategy is approved, map out a game plan. If you try to tackle every step in the strategy at one time, you will most likely experience an epic fail. Plan out your timeline and take one step at a time.

4) Be flexible. Strategies must be flexible to accommodate the ebbs and flows of market conditions, corporate initiatives, and other unforeseen challenges. Create a strategy that is flexible to accommodate and evolve regardless of what may come your way.

5) Keep the momentum. This is the most common reason a strategy fails. Time, effort, and energy are put into creating a strategy.  The concept is presented, and then it is placed on a shelf and forgotten. When developing the strategy, determine a game plan for execution to keep the momentum once it is finalized.

Effective strategies help maintain a proactive approach, eliminate unnecessary stress, and diminish last minute fire drills, which ultimately will make your job, and life, more enjoyable.

Emily Richards is President of Drew Consulting, LLC, which provides comprehensive strategic and tactical marketing solutions that encompass demographic targeting, market research, feasibility studies, competitive market strategy development, and environment analyses. She is well versed in traditional marketing, public relations, and advertising, and her clients range widely across industries and service/product lines. 

5 Ways to Generate and Nurture Leads with Useful Content

March 3rd, 2011 by Monika Jansen No comments »
Book stack

Photo courtesy of Flickr user Bill Lapp

If you want to grow your company, you need to consistently attract, nurture, and convert prospects into customers.  You also have to cut through the noise and grab their attention.  In our information-overloaded lives, that can be extremely hard to do.

So here’s how to do it: Become a publisher and produce useful, interesting, and valuable content.  It could be an eBook, a white paper, survey results, study results, an insider’s guide, how-tos, tips and tricks, or an industry outlook/forecast.  By providing content on a regular basis, you will set yourself apart from your competitors who only offer coupons and promotions.  Even better, you’ll position yourself as an expert in your field.

You can also become a content curator.  That simply means sharing industry-related blog posts, articles, and information that you find interesting and useful.

Unfortunately, nurturing leads can take a while.  Ever hear of the “Law of 29”?  It states that a prospect won’t turn into a client until they have viewed your marketing message 29 times.  That’s right!  Twenty.  Nine.  Times.

It’s worth the effort, though: Companies that use lead nurturing have closing rates 300% higher than competitors who don’t nurture qualified and qualifiable leads (thank you to HubSpot for that statistic). 

There are 5 content-centric ways to effectively nurture those leads:

Drip Marketing

Drip marketing is a hilarious name—I always think of ice cream dripping down the side of a cone—but it is effective.  Using a customer relationship management (CRM) tool, you can automate messages and send them out to your prospects over time.  So maybe you schedule messages to go out 2 days, 1 week, 2 weeks, and 1 month after initial contact with the prospect.  It’ll keep your efforts organized, and you will be able to analyze what messages and content mix work best.

Early in the buying cycle, send white papers, your newsletter, and/or eBooks.  By the middle of the buying cycle, send special invitations, datasheets, and/or demos.  At the end of the buying cycle, when you are ready for them to just decide already, send pricing, feature comparisons, and/or testimonials.

Blogs

Invite prospects to subscribe to your blog.  Let them know they will receive useful, interesting, and relevant information on a regular basis.  Engage with your readers by asking questions: do they agree or disagree and why; what has their experience been; should you write more on this topic?    By starting discussions with your readers, you are establishing a connection, or relationship, which is critical to moving them along the sales funnel.  After all, we are all consumers, and we all like to feel special and know our voices are being heard.

Newsletter

Publishing a newsletter on a regular basis is a great way to keep your name in front of prospective clients.  Articles should be industry-focused rather than company-focused, though a small feature relating to the company (employee of the month, product tips and tricks, etc.) would be fine.  Feel free to repurpose blog posts for your newsletter, and keep the newsletter short—it shouldn’t take more than a couple of minutes to read.

LinkedIn Answers

When you meet a prospective customer at a networking event, send them an invitation (with a personalized message) to join your network on LinkedIn.   Once you are connected, they will not only see your activity in their weekly LinkedIn update, but, if you link your Twitter account to your LinkedIn account, and they will also receive the valuable information, blog posts, and articles you tweet.   

Social Media

Think of social media as a lead nurturing tool.  You might not even know someone is a lead until they’ve been following you on Twitter or Facebook for so long they’ve gotten 29 messages (chances are high that they don’t read everything you post).  This is why it’s so important to consistently send out useful, interesting, and engaging information, including outright calls to action.

Monika Jansen

Monika Jansen

Monika, President of Jansen Communications, is a marketing communications consultant with over ten years of marketing and corporate communications experience. By writing and editing fresh and succinct copy that is aligned with an organization’s overall marketing strategy, she positions her clients as thought leaders and energizes their lead generation and nurturing programs. Her expertise includes website content, blogs, newsletters, marketing collateral (brochures, white papers, and articles), and annual reports.

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Is Watson the Beginning of the Robot Revolution?

February 23rd, 2011 by Alexis Levine No comments »
Human Evolution

The Evolution of Humans .. From Apes to Robots

As interesting as it was to watch IBM’s supercomputer Watson go up against 2 Jeopardy champions and beat both of them handily, all this hype about Watson is actually quite alarming. 

Humans started as apes, and it looks like we are evolving into robots–in my eyes at least.  The big question people will begin asking about Watson is “Do you have one of those?”  We all know everyone wants what they can’t have.  Therefore, it’s just a matter of time….

Watson has industry insiders talking about the technology.  It’s great.  Industries can program robots to do what humans can’t or won’t do.  Every industry has brilliant ways this “Watson” technology can be utilized.  The opportunity is limitless, and this is when the fear begins to set in.

How long will it be until robots complete human tasks better than humans?  Why do we need to pay salaries to employees who are surfing the web all day when a robot will be 100% more efficient?  What happens when there are numerous “Watsons” co-existing?  These are questions that may come around in the next generation, or sooner.

It’s all so exciting, until you play the tape all the way through….

Watch more on YouTube:  IBM on Watson

Alexis Levine

Alexis Levine

"building brands & holding hands" ... in the Advertising Technology space.. I live in DC, between Georgetown & Dupont Circle. I founded this cool company when I was 23, Savvy Media. The concept: "spend less smarter utilizing new technology." My short resume: I used to sling ads for both Clear Channel & CBS. Now, I wake up everyday & aim to change the game. I'm hard at work with some really awesome brands.

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